Genpact Company Profile & Overview
Genpact is a global professional services Company that specializes in delivering digital transformation, technology, and business process outsourcing (BPO) services. The company was founded in 1997 as a business unit of General Electric and later became an independent company in 2005. Genpact's headquarters is in New York City, and it operates in multiple countries around the world.
Genpact is a global professional services Company that specializes in delivering digital transformation, technology, and business process outsourcing (BPO) services. The company was founded in 1997 as a business unit of General Electric and later became an independent company in 2005. Genpact's headquarters is in New York City, and it operates in multiple countries around the world.
The company provides a wide range of services, including finance and accounting, supply chain and procurement, customer experience, IT consulting, analytics, and risk management. Genpact leverages advanced technologies such as artificial intelligence, machine learning, and automation to help clients improve operational efficiency, enhance customer experience, and drive business growth.
Genpact serves clients in various industries, including banking and financial services, healthcare, manufacturing, retail, and more. The company is known for its domain expertise, industry-focused solutions, and client-centric approach to delivering business process services.
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it.
Genpact Inviting applications for the role of Process Associate, Banking Process
Working as a process associate at Genpact typically plays a key role in managing and executing various processes within the organization.
Genpact Process Associate Roles and Responsibilities
- The employees will be responsible for carrying out the production at the process level in an extremely efficient manner by following all process-level protocols.
- Ability to comprehend information/data set
- Ability to deliver their work as per agreed accuracy service levels along with good efficiency.
- Communication with the onshore team to get the resolutions on pending information
Minimum Qualifications For the Process Associate Role
- Graduation - B.Com / BA / B.Sc / B.tech, ETC
- Freshers can also apply.
Preferred Skills Required for the Process Associate Role
- Ready to complete their work on stretched working hours due to volume fluctuations.
- Good comprehension & e-mail writing skills
- Decision-making skills required
- Ability to analyze and observe things
- Interpersonal Skills
- Excel Skills – Intermediate
- Take non-scripted inbound & outbound calls
- Awareness of Microsoft Office resources
Genpact Process Associate Hiring Procedure.
The hiring process for a Process Associate position at Genpact for the Banking Process typically involves several stages. Keep in mind that specific details may vary, but here's a general overview:
- Application Submission: Interested candidates begin by submitting their applications through the Genpact careers website or other relevant platforms. Ensure that your resume and cover letter highlight your relevant skills and experiences.
- Screening and Shortlisting: The HR team reviews applications to shortlist candidates based on their qualifications, skills, and experiences that align with the requirements for the Process Associate role.
- Online Assessment: Shortlisted candidates may be required to take online assessments. These assessments may evaluate your cognitive abilities, technical skills, and other competencies relevant to the role.
- HR Interview: Successful candidates from the online assessments are typically scheduled for an interview with a Human Resources (HR) representative. This interview may cover your background, career goals, and motivation for applying to Genpact.
- Managerial Interview: Candidates who pass the technical interview may be invited for an interview with a hiring manager or a team lead. This interview may delve deeper into your skills, experiences, and your potential fit within the team.
- Final Interview: In some cases, there might be a final interview with higher-level management or key stakeholders. This interview could focus on your alignment with the company's values, and culture, and your ability to contribute to the organization.
- Offer and Onboarding: Successful candidates receive a job offer, and upon acceptance, they go through the onboarding process. This involves completing necessary paperwork, training programs, and becoming familiar with Genpact's policies and procedures.
Note: Candidates need to prepare thoroughly for each stage of the hiring process, emphasizing their relevant skills and experiences in the banking sector. Additionally, staying informed about industry trends and showcasing a strong understanding of banking processes can be advantageous during interviews. Keep in mind that the hiring process may evolve, so candidates should check with Genpact or the relevant recruitment channels for the most up-to-date information.
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